21 April 2006

Gua Caya Sama Lu, Streamyx ...

Last Saturday ... this is what happened to me ...

I was in the office. Level 70 KLCC doesn't quite sound right for hanging out on Saturdays ... since the aircond is off, I made myself comfortable in the Conference Room (which has a separate aircond unit) .... and drew all the curtains. (KLCC's twin towers is almost all glass ... so it gets really hot and bright if you don't have curtains / shades).


And down there .... I could see ... KL Convention Center ... PC Fair ... all the crowd walking from KLCC to KL Convention Center (hehe ... KLCC = KL City Center ... otherwise I would have to say "walking from KLCC to KLCC"). **Sigh** And I'm working ... all morning .... all afternoon .... all evening ... all night ....

But never mind that ... I was on conference call coordinating my project from ... day time (from around 9:15 am) ... yes, that's my work space on Saturday - this photo was taken around 7 hours into the conference call ...


And I didn't leave the office until ....


WaaaaaAAAaaaaAAaaay past my bed time .. I think by the time I left the office, all the ghosts haunting the conference room had went back to bed as well ...

Why? Because I can't do it from home?

Why can't do from home? Because Streamyx down.

Which is why today ... when I saw this ... (gasp!!! all my lights are on !!! DSL is ALIVE !!! )


and then this ... (I not only connected !!! I can browse the web !!!)



and then this ... (I really ON !!!)


I was estatic !!!! I thought I had died and gone to heaven !!!

OK. I'd like to thank TM Net Streamyx for the extreme dedication, preseverance and commitment to customer satisfaction and delight during the entire 20 days. Without their hard work, technical know-how and concern, it would have been impossible for them to solve a problem as complicated as mine within 20+ days only !!!!

I still can't understand how it is possible for them to only take 20 days to solve my problem. After all, my problem is extremely complicated - I could connect to Streamyx - all the hardware, connection and configurations were all correct - most of the 20 days - I later lost my DSL light as well. I could even ping any given websites out there in the big, bad Web. But I just couldn't surf to any websites at all.

I mean, how could it be possible to resolve a problem of this magnitude? And only in 20 days?

TM Net, I salute you !!!!

** Who am I kidding?**

10 comments:

angel said...

yay yay!

yay yay!!

yayyyy!!!

pelf said...

*whoa*

Sarcastic, no doubt.. But professional :)

Che-Cheh said...

yipeeeeee finally...

moz monster said...

angel, pelf, che-cheh: It's time to get a kenduri kesyukuran. You're all invited !!! Man ... it was such a long wait - 20 long days !!!

cheng sim said...

ceh wah. credit to Streamyx pulak. hahaha. y urs so little one? my speed is 100Mbps? then again, u cld have dressed nicer since ur in the conference room and all. oh oh. wht did u work as really? is it awesome working at KLCC? aren't you worried about the 911 incident?

Wu, CanRou said...

Wow! You are so lucky! Just 20 days and TMNet fix your problem?!?

moz monster said...

cheng sim: I is sarcastic lah ... what makes you think I'm even half grateful to Streamyx? On a Saturday, I don't wear formals to work - I simply wear whatever is comfy and yet would still able to get into KLCC - we do have a dress code here one.

I am the single point of blame in my company - go figure that out. =)

KLCC is quite alright. As long as I don't have to walk down all 70 floors when they do a fire evacuation exercise. The day after 911, there was a bomb scare that forced a number of ppl to walk down all the way. I missed that coz I was late.

luncheon meat: Man, I was afraid I would have had to wait until the dinosours appear again.

Jacky said...

Haha... Streamyx is the best broadband available in thie region. Tmnet is the best company in Malaysia!

Really well done. 20 days only. So fast! Amazed!

suanie said...

fuwahhh congrats congrats

moz monster said...

jacky: I think my experience with broadband in Thailand was much better. I had very few problems, and they fix almost everything within 24 hours otherwise they refund my charges everyday it got delayed. I likey.

suanie: **rolls out red carpet** Mwuah ... suanie wuz here ... yeah ... now I gotta start thinking of something else to kutuk or make fun of ... sheesh ...