Streamyx Down Lagi ... Hope to be back by Christmas 2007

I endured a multi-week downtime with Streamyx last year.

The signs are extremely encouraging that the same level of outage will happen to me again. I got a case created yesterday, but today, we're still nowhere close to even working on the problem.

I'm very proud to say that if my Streamyx access is back by Christmas 2007, I shall blog about it proudly as a Malaysian, as in a Malaysian enjoying World Class Service. I seriously hope my Streamyx access will be back by then.

What's the problem? Well ... the DSL light on the Aztech modem provided by TM is not lighted. That means no DSL connection.

Tried all the splitter tricks (bypass, plug out plug in again, plug in with different cable, plug in at different phone jack, etc. etc. et al). See if any of you wiseguys have a REAL solution.

For all you other innocent bystanders, if you live anywhere in Bandar Kinrara, Streamyx sucks there. Don't consider signing up until it becomes more stable. For the rest of you, feel free to comment on how long you think it'll take TM to fix my simple problem. My personal expectation is for a solution by Christmas 2007.